XBroker.com is part of Moorhouse Group Limited and this privacy notice explains how we will use personal information we will collect about you when you use this website or when you contact us by telephone.
We are committed to protecting and respecting your privacy and security. All your information is collected and handled lawfully in accordance with the General Data Protection Regulation 2018 .This Privacy Notice should be read in conjunction with the Website Terms and Conditions.
Please read this Privacy Notice carefully as once you use our website services you will be regarded as having read and accepted this Privacy Notice. You must not use our website or our Services if you do not accept this Privacy Notice.
We will only use your information on the basis that it is necessary to administer your insurance contract or help you make a claim. Where we need to pass information to other firms, it will only be for that purpose. These firms will be insurers, other insurance brokers, price comparison sites and firms handling claims. It includes finance providers and firms that process or administer our records.
To help assess your insurance application, maintain Insurance industry database records and to help prevent fraud and money laundering, your details will be submitted to fraud prevention agencies and other organisations where your records may be searched.
We may also conduct a search with a credit reference agency to assist us in providing a quote and to check which payment options we can make available to you. A copy of this search may be left on your credit file but will not affect your credit score.
All personal information is treated confidentially and is safely stored on our computer servers, with security systems preventing unauthorised access.
Please note: We will only disclose any information to you. If you would like someone else to deal with your quotation or policy on your behalf please ensure you notify us.
We will also disclose your information in the following exceptional cases permitted by law:
If we, or the insurer, have to transfer your personal data to a third country outside of the EEA, we will only do so if a similar level of protection applies.
We are also required to supply motor insurance policy details to the Motor Insurance Database (MID) run by the Motor Insurers Information Centre (MIIC) to which the Police, DVLA/DVANI (Driver and Vehicle Licensing Agencies) and other insurers have access. Law enforcement agencies may access and use this information.
When we contact you, it will either be for the performance of a contract or because we have a legitimate interest in marketing related products to you. For any other marketing it will only be with your consent and you will be able to withdraw your consent or unsubscribe at any time.
You can obtain a copy of your personal information from us without charge by contacting us at the address below. This may include the right to transfer information to other providers.
Compliance Department, Moorhouse Group Ltd, Barclay House, 2-3 Sir Alfred Owen Way, Caerphilly, CF83 3HU
Please quote your name, postal address and email address along with the details of your requirement.
In order to confirm your identity and before providing you with details of any personal information we may hold about you, you may be required to provide two forms of identification such as a copy of a passport or driving licence and a copy of a utility bill to confirm address.
Cookies are text files which identify your computer to our server. We automatically issue your computer with a cookie whenever you register on our website (or possibly when you browse) in order to track traffic flows, and additionally to make our website easier for you to use.
Cookies themselves only record which areas of the site have been visited by the computer in question, and for how long.
You are able to set your computers to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time.
Please note that some of the third parties present on our website may also issue cookies.
You can set your browser not to accept cookies, please click here for further information and an explanation on how to remove cookies from your browser. In a few cases some of our website features may not function as a result.